Excessive government charges on a DHL package

dexter1377 (dexter1377) 2014-09-13 12:09:47 +0500 #20

Man man man 160 pounds custom value ur uncle is the one who is mistaken here he should have written 1.6pounds value
U could ask for original buying recip of medicin ask ur uncloe to correct it with customs from his end dhl uk will send a changed invoice value to dhl pakistan and u may get 7 8 k return my dear

faiz.aslam.121 (Faiz Aslam) 2014-09-13 12:15:15 +0500 #21

A mistake that has been done from your side was to declare it has ?160 GBP- That is more than 20,000.- PKR.

I know people do mention high value on the box so the handler is careful with it, but it has effects when calculating custom duty as well.

What you can do is prove that the item is worth .60 GBP and tell them to re-calculate the costs.
Wanna make matters simpler- just say it isn't your fault and they have to sort it out.

VCheng (VCheng) 2014-09-13 13:29:57 +0500 #22

What is the problem here? DHL charged the required taxes and duties etc. on the declared value of the parcel it transported, as is required by law.

Xoofi (Xoofi) 2014-09-13 17:19:17 +0500 #23

Problem is the shipper's mistake to declare wrong value.

omar_575 (omar_575) 2014-09-13 17:25:10 +0500 #24

oh right, so my maternal uncle told the DHL people by mistake that it cost 160 GBP... oh God, my mamu gee needs help

thanks everyone for pitching in, i guess it's our fault

VCheng (VCheng) 2014-09-13 19:57:34 +0500 #25

The person who declared the value to be GBP 160 by mistake is at fault. May be he meant GBP 1.60? Such mistakes do happen from time to time. When DHL accepted the packet, the person shipping it has to fill out the form where details are entered, including the declared value. That figure is what is used to determine taxes and duties, by law. The forms are in triplicate, with one copy for the shipper, one for DHL and one for the government. May be your uncle can check what he wrote on that form? If the value there is not GBP 160, you are entitled to a refund.

omar_575 (omar_575) 2014-09-13 20:31:46 +0500 #26

okay. i shall find that out.
thanks everyone for your help, really appreciate it

cfb (cfb) 2014-09-20 08:33:58 +0500 #27

"omar_575", with due respect and veneration, the duties and taxes on your package have been assessed on the lower side of things. Using your transaction value (declared value of goods) of 160 GBP, whoever appraised your package did not charge you for regulatory duties at 15% CIF (cost, insurance and freight). I've tried to decrypt the amount of "government charges" you have specified above, and without the inclusion of regulatory duties under PCT heading 3306, your liability for customs duties, sales tax and withholding taxes amounts to around PKR 10,000. Please ensure that whenever you're ordering goods online, please ask the sender to be careful with the declared value. In your case, the greatest probability is that your uncle scribbled something on paper that was manually entered incorrectly. You should contact DHL at the earliest for rectification of this issue. On another note, DHL's practice of using the words "government charges" is very strange because they need to declare all collected charges clearly. This coupled with the fact that sales tax is 17% and not 16% forces me to believe that there are some discrepancies on the part of DHL as well. Please ask DHL for a reassessment of the package as per applicable PCT heading and transaction value of identical goods (that can be found on the TESCO website online). If DHL refuses to comply, you can sue them under the Punjab Consumer Protection Act for a maximum liability of PKR 50,000. If there are any issues at the Customs end, please feel free to contact me at any time.

Hope this helps.

Fahad Bashir,
Assistant Collector, Pakistan Customs.

margallar (margallar) 2014-09-20 08:42:07 +0500 #28

Really good to see someone from customs bring helpful

cfb (cfb) 2014-09-20 08:50:56 +0500 #29

Vitamin supplements are not pharmaceutical products and hence don't pose any danger to local industry. There are no tariff barriers to such products so you weren't charged customs duties for it although you would have had to pay for sales and withholding taxes in the original purchase.

Hope this helps. Please feel free to put up any queries.

Fahad Bashir,
Assistant Collector, Pakistan Customs

bigmaster (bigmaster) 2014-09-20 08:58:00 +0500 #30

cfb;4534495:

"omar_575", with due respect and veneration, the duties and taxes on your package have been assessed on the lower side of things. Using your transaction value (declared value of goods) of 160 GBP, whoever appraised your package did not charge you for regulatory duties at 15% CIF (cost, insurance and freight). I've tried to decrypt the amount of "government charges" you have specified above, and without the inclusion of regulatory duties under PCT heading 3306, your liability for customs duties, sales tax and withholding taxes amounts to around PKR 10,000. Please ensure that whenever you're ordering goods online, please ask the sender to be careful with the declared value. In your case, the greatest probability is that your uncle scribbled something on paper that was manually entered incorrectly. You should contact DHL at the earliest for rectification of this issue. On another note, DHL's practice of using the words "government charges" is very strange because they need to declare all collected charges clearly. This coupled with the fact that sales tax is 17% and not 16% forces me to believe that there are some discrepancies on the part of DHL as well. Please ask DHL for a reassessment of the package as per applicable PCT heading and transaction value of identical goods (that can be found on the TESCO website online). If DHL refuses to comply, you can sue them under the Punjab Consumer Protection Act for a maximum liability of PKR 50,000. If there are any issues at the Customs end, please feel free to contact me at any time.

Hope this helps.

Fahad Bashir,
Assistant Collector, Pakistan Customs.

this is offtopic....But I see my favourite car in your profile pic, the maybach...

can you calculate duty on that ? Consider a 36 month old model, 2011 model. Sticker price $450,000. How much would I pay in the duties and taxes total?

just wondering....

cfb (cfb) 2014-09-20 09:07:26 +0500 #31

"bigmaster", I keep wondering too, so I can understand your sentiment

Pakistan Customs is only going to assess a vehicle straight off if it is an Asian make. For all practical purposes, if the vehicle is a non-Asia make, the original manufacturer's website is rummaged for pricing and if that doesn't work, the manufacturer is contacted for a price list. Since Maybach stopped manufacturing this labor of love, greatest chances are that Shahnawaz Pakistan is going to perform the assessment of value since they are a sister concern. Typically, Shahnawaz has a repugnant habit of declaring very high values. A friend of mine recently had a 2013 C-180 assessed for 3.6 million while he bought it in the UK for some 12,000 GBP. So supposing your value of $450,000, you could expect taxes worth some $500,000 due to a Shahnawaz assessment.

Hope this helps. Please feel free to put up any queries.

Fahad Bashir,
Assistant Collector, Pakistan Customs.

omar_575 (omar_575) 2014-09-20 11:57:55 +0500 #32

cfb;4534495:

"omar_575", with due respect and veneration, the duties and taxes on your package have been assessed on the lower side of things. Using your transaction value (declared value of goods) of 160 GBP, whoever appraised your package did not charge you for regulatory duties at 15% CIF (cost, insurance and freight). I've tried to decrypt the amount of "government charges" you have specified above, and without the inclusion of regulatory duties under PCT heading 3306, your liability for customs duties, sales tax and withholding taxes amounts to around PKR 10,000. Please ensure that whenever you're ordering goods online, please ask the sender to be careful with the declared value. In your case, the greatest probability is that your uncle scribbled something on paper that was manually entered incorrectly. You should contact DHL at the earliest for rectification of this issue. On another note, DHL's practice of using the words "government charges" is very strange because they need to declare all collected charges clearly. This coupled with the fact that sales tax is 17% and not 16% forces me to believe that there are some discrepancies on the part of DHL as well. Please ask DHL for a reassessment of the package as per applicable PCT heading and transaction value of identical goods (that can be found on the TESCO website online). If DHL refuses to comply, you can sue them under the Punjab Consumer Protection Act for a maximum liability of PKR 50,000. If there are any issues at the Customs end, please feel free to contact me at any time.

Hope this helps.

Fahad Bashir,
Assistant Collector, Pakistan Customs.

Thank you so much kind sir.
Really appreciate it.
I shall do this ASAP.

Sent from my GT-I9100G using PW Forums mobile app

pwuser151323862299 (Yoon So Ha) 2017-12-14 13:12:34 +0500 #33

Asalamualaikum!
I ordered from alibaba via dhl and the custom duty is the double the price for what I actually payed for
The weight being 0.60kg and invoice declared Rs 5500
Custom charges Rs 6000
I have ordered via aliexpress using air registered mail and there has been no custom duty imposed on the items
Is there a reason for dhl having high custom duty and registered air mail having little to none?
Is it because of dhl being a private company?

taimurahmed92 (taimurahmed92) 2017-12-14 15:28:30 +0500 #34

I use a website called MyUS to import stuff from USA. They charge by weight only (unless package volume is wayyyyyy out of proportion). The good thing is that you can ask them to include a proforma invoice with a customs value you provide them.

I’ve done that on an $85 air filter. Declared it as $25 duty paid was only Rs 2,000.

Did that on wind deflectors (air press) for my car costing $82. Declared it as $20 and paid only Rs 1,536 in duty. This was a thin and long package.

Standard shipping cost for FedEx for both packages was $38.

s55 (s55) 2017-12-14 16:00:39 +0500 #35

bhai aaye thay help mangne, logon ne roast kardia

taimurahmed92 (taimurahmed92) 2017-12-19 17:43:50 +0500 #36

Hahahahahahahaha

dms664 2017-12-19 19:58:05 +0500 #37

what about ipad etc foreign universities send to its students. custom will charge it as well?

salmanbucha (No one ) 2017-12-19 21:31:01 +0500 #38

There is custom duty charged on everythingbro now . In musharraf era I could get deliveries of blu rays and dvd without any custom duty .now they charge custom duty even on that .

salmanbucha (No one ) 2017-12-19 21:33:15 +0500 #39

If it was through dhl .there will be breakdown of charges charged . It included sales tax fed duty ,super sales tax if it comes in luxury (even tissue rolls are now luxury ) and miscalleneous charges