I believe Sharah-e-Faisal HONDA is a complete rip off.... here is my story:
I was facing the issue of some engine noise in my City 2008 (manual transmission) and I took it there for service on 9th Dec 2011. Mentioned the problem to Service advisor (Mr. Imtiaz) who called in a mechanic. The mechanic diagnosed the issue to be with the engine belt bearing and told me it would cost 2200 Rs for a new bearing and 500 Rs for labour.
I okayed the expense and went to my office. One hour later, the service advisor (Imtiaz) called me up and said the bearing replacement cost is 6200 Rs. When I told him about my initial discussion with the mechanic, he said the bearing along with the pulley needs to be changed and 6200 is the total price. I not knowingly agreed to the expense and gave him a go-ahead. 15 mins later, Imtiaz called me up again and said they are out of part and I need to place an order for it so it can be delivered next week.
I refused and took my car to Honda Quaideen the next day. The mechanic looked at the car and told me it was a problem with the bearing which costs 500 Rs + 400 for labour = 900/-. I okayed the expense and my car is running smoothly again!
Please avoid Sh-e-Faisal they are robbers!