A lot of Pakistan/India/Bangladesh freelance sources offer "pumping up review" services for online shops. You can tell them apart if you are experienced enough in reading them.
The internet albiet a blessing is also filled with lies and the lies can sometimes be hard to filter out from fact.
btw - I am 3rd level support for some online shops, where I have to sometimes guide a customer through the "DIY" part of it. Some of the jobs involve using tools like spudgers and screwdrivers.
50% of the time, I get sensible folks who know what they are upto, the rest can be drugged to downright braindead with a penchant for "Im going to leave a bad review" in their vocabulary over and over again.
e.g. some items require removing screws from plastic grommets and using a spudger to unseat a fascia/eustachian panel - and if its a piano finish item or highly finished sharp edge item, you need to be extra careful and use a soft material (nylon) spudger or a bone material one.
Mr/Mrs/Ms/Dr (insert whatever here because its 2022 and #metoo, LGBTQ are hot and heavy) brain dead customer has gone to town on the item with a flat blade screwdriver to lift the panel - chipping it and later discover that there are a couple of screws - they then went to town on those same screws on reassembly and torqued them down to gorilla specification and broke the panel and stripped the hole too.
After their fiasco - they ask the seller to supply brand new parts that the customer themselves damaged.
After his/her dumbassery, Its somehow the sellers fault that the seller couldnt force the customer hard enough to RTFM or teach the customer that plastic is a soft material and a steel screw can strip it (the manufacturer even gently torques it and then drops a touchplastic threadlocker on it)